Wagyu Steak HIRO (hereinafter “we” or “our restaurant”) recognises the importance of the personal information of customers who use this website (https://wagyu-hiro.manzo.club/), and establishes the following Privacy Policy in order to protect it.
1. Business Information
- Restaurant: Wagyu Steak HIRO Kyoto Kawaramachi Garden
- Address: 8F Kyoto Kawaramachi Garden, 68 Shin-machi, Shimogyo-ku, Kyoto, Japan
- Telephone: 075-585-2701
- Operating company: Manzo Co., Ltd.
2. Information We Collect
This website may collect the following information.
- Information you provide when making an enquiry or a reservation (name, telephone number, email address, date and time of visit, number of guests, etc.)
- Information relating to your use of this website (IP address, browser type, pages viewed, date and time of access, referring page, device type, etc.)
- Information collected through cookies and similar technologies
3. Purpose of Use
We use the information we collect only for the following purposes.
- To receive, confirm and contact you about reservations
- To respond to enquiries
- To understand how this website is used and to improve our services and content
- To maintain the security of this website and to detect and prevent unauthorised access
4. Access Analysis Tools
This website uses Google Analytics, an access analysis tool provided by Google LLC, in order to understand how the site is used. Google Analytics uses cookies to collect information. This information is collected anonymously and does not identify individuals.
You can refuse this collection by disabling cookies in your browser. Please refer to Google’s website for the Google Analytics terms of service and privacy policy.
5. Cookies
This website uses cookies to improve loading speed, to remember your display language and to analyse usage. You can disable cookies in your browser settings; however, some features of this website may then not work correctly.
6. External Services
This website contains links to, or displays content from, the following external services. The handling of information by these services is governed by each provider’s own privacy policy.
- Reservations: Hot Pepper Gourmet (Recruit Co., Ltd.)
- Review display: Google, Tripadvisor
- Social media: Instagram (Meta Platforms, Inc.)
7. Disclosure to Third Parties
We will not provide personal information to third parties without your prior consent, except where required by law or where necessary to protect the life, body or property of a person.
8. Security Management
We take necessary and appropriate security measures to prevent the leakage, loss or damage of the personal information we hold.
9. Disclosure, Correction and Suspension of Use
If you request the disclosure, correction, addition, deletion or suspension of use of your personal information held by us, we will verify your identity and respond promptly in accordance with applicable law. Please contact us using the details below.
10. Contact
For enquiries regarding this website or the handling of personal information, please contact:
- Wagyu Steak HIRO Kyoto Kawaramachi Garden
- 8F Kyoto Kawaramachi Garden, 68 Shin-machi, Shimogyo-ku, Kyoto, Japan
- Telephone: 075-585-2701
11. Changes to This Policy
We may change the contents of this Policy in response to changes in law or in our operations. Any changes take effect when published on this page.
Established: 26 August 2026